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Privacy statement

Casa Fidal Privacy Statement

At Casa Fidal, your privacy matters. This page explains what personal data we collect, why we collect it, and how we handle it—with care, clarity, and no complicated language.

1. Who we are

Casa Fidal is a small guesthouse in Bordeira, a village in the Western Algarve, Portugal. We are responsible for processing your personal data, in line with the General Data Protection Regulation (GDPR).

2. What data we collect

When you book with us, get in touch, or interact with our website, we may collect:

Your name

Email address

Phone number

Stay details (arrival, departure, room preference)

Payment information

Any other info you choose to share (like dietary needs)

3. Why we collect it

We use your data to:

Confirm and manage your booking

Stay in touch with you about your stay

Offer you a personal and relaxed experience

Meet legal obligations (such as guest registration)

Send occasional updates or special offers (only if you’ve subscribed — you can unsubscribe anytime)

4. How we protect your data

We use secure systems and limit access to your data to those who truly need it. We do not sell your information.

5. When we share data

We only share data when necessary—like with booking platforms or local authorities—and only when required to support your stay or comply with the law.

6. Cookies and website use

We use Burst Statistics to anonymously track website visits and improve your experience. Social media buttons (like Facebook and Instagram) may use cookies if you interact with them. You can manage cookie settings via our banner.

7. How long we keep it

We keep your data only as long as needed. Legal records (such as invoices) are stored for the required retention period. Other personal data is deleted once it’s no longer necessary.

8. Your rights

You have the right to view, correct, or delete your data at any time. Just send us an email and we’ll help you out.

9. Questions?

If you have any questions about this statement or your data, feel free to reach out to us at team@casafidal.com. We're happy to help.

Last updated: June 2025