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Terms and Conditions

Casa Fidal Booking Terms & Conditions

We keep things simple, but clear. Here's what you agree to when you book your stay with us:

1. Booking & Payment

You can book online through our booking system, by phone, or in person.

If you book by phone or email, you’ll receive a payment link by email (if we have space) within 24 hours. Payment must be completed within 4 working days to confirm the booking.

If you book via our booking system, payment (or deposit) must be completed within 6 hours, otherwise the reservation expires.

Once payment is received, you'll get a confirmation email and your booking is final.

2. Prices & Inclusions

Prices are in euros and depend on the dates and length of stay.

A baby/toddler camp bed is available for €10.

Breakfast is included.

Bed linen, towels, and cleaning are included.

Beach towels are available for a €5 deposit.

3. Cancellation Policy

Please inform us as soon as possible if you need to cancel.

Cancel more than 8 weeks before arrival? Full refund.

Cancel between 2 and 8 weeks before arrival? 50% refund.

Cancel less than 2 weeks before arrival or no-show? No refund.

4. The Golden Rules

Casa Fidal is a shared, friendly space—be mindful of others.

Respect the space and people around you.

This is a place for connection, not control.

5. Use of Facilities

Use of the yoga studio, bikes, and other amenities is only possible through booking and rental.

6. Liability

Casa Fidal is not liable for personal injury, loss, or damage to personal property.

In case we must cancel your booking, we’ll refund the amount you’ve already paid.

We are not liable for consequences of natural disasters (such as wildfires), travel interruptions, or force majeure.

Casa Fidal falls under Portuguese law.

7. Third Party Access & Use

Unauthorised use of rooms or spaces by third parties is not allowed.

Casa Fidal is for holiday purposes only—no commercial or long-term residential use permitted.

8. Questions or Issues?

Let us know as soon as something’s not right—we’re here to help and sort it out.

These terms may be updated from time to time. Last updated: June 2025